Case Studies
Case Studies
Case Studies
SmartOps-UK
A global design initiative to unify and modernize insurance servicing across 30+ countries—transitioning from siloed systems to an AI-ready SmartOps platform.

Tools Used
Figma
Year
2023-24
SmartOps-UK
A global design initiative to unify and modernize insurance servicing across 30+ countries—transitioning from siloed systems to an AI-ready SmartOps platform.

Tools Used
Figma
Year
2023-24
SmartOps-UK
A global design initiative to unify and modernize insurance servicing across 30+ countries—transitioning from siloed systems to an AI-ready SmartOps platform.

Tools Used
Figma
Year
2023-24
Experience Centre
A design-led transformation to modernize servicing workflows for UK insurance agents across life, pension, and annuity operations.

Tools Used
Adobe Xd
Year
2019-23
Experience Centre
A design-led transformation to modernize servicing workflows for UK insurance agents across life, pension, and annuity operations.

Tools Used
Adobe Xd
Year
2019-23
Experience Centre
A design-led transformation to modernize servicing workflows for UK insurance agents across life, pension, and annuity operations.

Tools Used
Adobe Xd
Year
2019-23
Banking App Redesign
Redesigned YONO by SBI to enhance usability, modernize the UI, and deliver a clearer, more intuitive digital banking experience.

Tools Used
Adobe Xd
Type
PoC
Banking App Redesign
Redesigned YONO by SBI to enhance usability, modernize the UI, and deliver a clearer, more intuitive digital banking experience.

Tools Used
Adobe Xd
Type
PoC
Banking App Redesign
Redesigned YONO by SBI to enhance usability, modernize the UI, and deliver a clearer, more intuitive digital banking experience.

Tools Used
Adobe Xd
Type
PoC
Optimizing Cab Driver Experience
A streamlined mobile interface for cab drivers to manage rides, navigate routes, and handle trip statuses with clarity and minimal distraction.

Tools Used
Adobe Xd
Type
PoC
Optimizing Cab Driver Experience
A streamlined mobile interface for cab drivers to manage rides, navigate routes, and handle trip statuses with clarity and minimal distraction.

Tools Used
Adobe Xd
Type
PoC
Optimizing Cab Driver Experience
A streamlined mobile interface for cab drivers to manage rides, navigate routes, and handle trip statuses with clarity and minimal distraction.

Tools Used
Adobe Xd
Type
PoC
Process
Your compass for innovation and design excellence—guiding every step from discovery to delivery. This dynamic framework blends creativity with precision, ensuring your product journey is not only user-centered but strategically aligned for lasting impact.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Process
Your compass for innovation and design excellence—guiding every step from discovery to delivery. This dynamic framework blends creativity with precision, ensuring your product journey is not only user-centered but strategically aligned for lasting impact.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Process
Your compass for innovation and design excellence—guiding every step from discovery to delivery. This dynamic framework blends creativity with precision, ensuring your product journey is not only user-centered but strategically aligned for lasting impact.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04

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